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Marketing

Question
CBSEENBS12004421

Write the meaning and features of personal selling.

Solution

Meaning: Personal selling consists of contracting prospective buyers of product personally.

Features: Main Features of personal selling are as under:

(i) Personal Form: Under personal selling there establishes personal contact between buyers and salesman. In other words, both the parties face each other.

(ii) Development of Relationship: Persona! selling results in the development of personal relationship between the sales person and the possible buyer. Such a relationship has an important place in sales.

(iii) Oral Conversation: There is oral conversation between the sales person and the buyer regarding the features of the product, i.e., price, colour, shape, design, method of use, etc.
(iv) Quick solution of Queries: The prospective buyer can make inquiries regarding the product. Salesman answers these queries quickly and removes any doubts in the mind of the buyer.