Business Studies I Chapter 4 Planning
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    NCERT Solution For Class 12 Business+studies Business Studies I

    Planning Here is the CBSE Business+studies Chapter 4 for Class 12 students. Summary and detailed explanation of the lesson, including the definitions of difficult words. All of the exercises and questions and answers from the lesson's back end have been completed. NCERT Solutions for Class 12 Business+studies Planning Chapter 4 NCERT Solutions for Class 12 Business+studies Planning Chapter 4 The following is a summary in Hindi and English for the academic year 2021-2022. You can save these solutions to your computer or use the Class 12 Business+studies.

    Question 1
    CBSEENBS12003710

    What are the main points in the definition of planning?

    Solution

    Following are the main points in the definition of planning:

    (i) What to do? (ii) How to do it?

    (iii) When to do it? (iv) Who is to do it?

    Question 2
    CBSEENBS12003711

    How does planning provide direction?

    Solution

    Under the process of planning the objectives of the organisation are defined in simple and clear words. The obvious outcome of this is that all the employees get a direction and all their efforts are focussed towards a particular end. In this way, planning has an important role in the attainment of the objectives of the organisation.

    Question 3
    CBSEENBS12003712

    Why are rules considered to be plans?

    Solution

    Plan is a sort of commitment to accomplish all the activities needed for the attainment of special results. In this way, rules are also plans as they are helpful for the attainment of special results.

    Question 4
    CBSEENBS12003713

    What kind of strategic decisions are taken by business organisations?

    Solution

    The main strategic decisions may include the following:

    (i) Whether the company will continue the existing business? or

    (ii) Whether the company will combine some new products to the existing business? or

    (iii) Whether the company will try to acquire the maximum market share in the existing business?

    Question 5
    CBSEENBS12003714

    What are the main features to be considered by the management while planning?

    Or

    Explain the features of planning.


    Solution

    Following are the features of planning:

    (i) Planning focuses on achieving objectives: Management begins with planning and planning begins with the determining of objectives. In the absence of objectives no organisation can ever be thought about. With the determining of objective, the way to achieve the objective is decided in the planning. In case, it is necessary to change the previously decided course of action for the attainment of objectives, there is no hesitation to do so. It is thus clear that planning is helpful in the attainment of objectives.

    (ii) Planning is Primary Function of Management: Planning is the first important function of management. The other functions, e.g., organising, staffing, directing and controlling come later. In the absense of planning no other function of management can be performed. This is the base of other functions of management.

    (iii) Planning is Pervasive: Since the job of planning is performed by the managers at different levels working in the enterprise, it is appropriate to call it all pervasive. Planning is an important function of every manager, he may be a managing director of the organisation or a foreman in a factory. The time spent by the higher level managers in the process of planning is comparatively more than the time spent by the middle-level and lower-level managers. It is, therefore, clear that all the managers working in an enterprise have to plan their activities,

    (iv) Planning is Continuous:

    Planning is a continuous process because:

    (a) A plan is prepared for a particular period. Hence, there is need for a new plan after the expiry of that period.

    (b) In case of any discrepancy plans are to be revised.

    (c) In case of rapid changes in the business environment plans are to be revised.

    (v) Planning is Futuristic: Planning decides the plan of action - what is to be done, how is it to be done, when is it to be done, by whom is it to be done, all these questions are related to future. Under planning, answers to these questions are found out. While an effort is made to find out these answers, the possibility of social, economic, technical and changes in legal framework are kept in mind. Since planning is concerned with future activities, it is called futuristic.

    (vi) Planning involves decision making: Planning becomes a necessity when there are many alternatives to do a job. A planner chooses the most appropriate alternative. Therefore, it can be asserted that planning is a process of selecting the best and rejecting the inappropriate. It is, therefore, observed that planning involves decision making.

    Question 6
    CBSEENBS12003715

    What are the steps taken by management in the planning process?

    Or

    Explain the process of planning.


    Solution

    Following are the steps of planning process:

    (i) Setting Objectives: Objectives are those end points for whose attainment all the activities are undertaken. In the planning process objectives are determined and defined first of all so that all the employees concerned can be informed about them to get their complete cooperation. Objectives have a hierarchy of their own, e.g., organisational objectives, departmental objectives, and individual objectives. They are determined and defined in the same hierarchical order.

    (ii) Developing Premises: The basis of planning are those factors/assumptions which influence the possible results of different alternatives. Before taking a final decision about any alternative a forecast of these assumptions is made. The rate of success of planning will be in direct proportion to the rate of the success of forecasting. The assumptions/premises of planning are of two types:

    (a) Internal Premises: Capital, labours, raw material, machinery, etc.

    (b) External Premises: Governmental policies, business competition, tastes of customers, rate of interest, rate of taxes, etc.

    (iii) Identifying Alternative Courses of Action: Generally, there is no work which has no alternative method of doing it. On the basis of the objectives of the organisation and the limitations of planning, alternative courses of doing a particular work can be discovered.

    (iv) Evaluating Alternative Courses: At this stage, it is seen as to what extent a particular alternative course can help in the attainment of the objectives of the organisation. There is, however, one problem which confronts us while analysing these alternative courses. Every alternative course has its merits and demerits. In such a situation the planners should evolve a new alternative course by a mixture of different alternative courses.

    (v) Selecting an Alternative: After a careful analysis of different alternatives the best one is selected. Sometimes the analysis yields more than one alternative course with similar merits. Keeping in view the uncertainties of future it is justifiable to select more than one good alternative course. One of such alternatives is adopted and the other is kept in reserve. In case the future forecast proves wrong and the first alternative course fails, the reserve one can immediately be brought into operation and failure can be averted.

    (vi) Implementing the Plan: After having decided the chief plan and the subsidiary plans, they are to be implemented. After implementing the plans the sequence of different activities has to be decided. In other words, it is decided as to who will do a particular job and at what time.

    (vii) Follow Up Action: The process of planning does not end with the implementation of plans. Plans are formulated for future which is uncertain. It is of great importance that there is a constant review of plans so as to ensure success in the uncertain future. The moment there appears to be changes in the assumptions on which the plans are based, there should be corresponding changes in the plans also. In this way we can say planning is a continuously moving process.

    Question 7
    CBSEENBS12003716

    Is planning actually worth the huge costs involved? Explain.

    Solution

    Yes, planning does involve huge cost. But whatever cost is involved in planning it is negligible in the comparison of its importance. Following points highlight the importance of planning:

    (i) Planning provides Direction: Under the process of planning the objectives of the organisation are defined in simple and clear words. The obvious outcome of this is that all the employees get a direction and all their efforts are focussed towards a particular end. In this way, planning has an important role in the attainment of the objectives of the organisation.

    (ii) Planning reduces Risks of Uncertainty: Planning is always done for future and future is uncertain. With the help of planning, possible changes in future are anticipated and various activities are planned in the best possible way. In this way, the risk of future uncertainties can be minimised.

    (iii) Planning reduces Overlapping and Wasteful Activities: Under planning, future activities are planned in order to achieve objectives. Consequently, the problems of when, where, what and why are almost decided. This puts an end to disorder and suspicion. In such a situation coordination is established among different activities and departments. It puts an end to overlapping and wasteful activities.

    (iv) Planning promotes Innovative Ideas: It is clear that planning selects the best alternative out of the many available. All these alternatives do not come to the manager on their own, but they have to be discovered. While making such an effort of discovery, many new ideas emerge and they are studied intensively in order to determine the best out of them. In this way, planning imparts a real power of thinking in the managers.

    (v) Planning Facilitates Decision Making: Decision making means the process of taking decisions. Under it, a variety of alternatives are discovered and the best alterative is chosen. The planning sets the target for decision making. It also lays down the criteria for evaluating courses of action. In this way, planning facilitates decision making.

    (vi) Planning establishes Standards for Controlling: By determining the objectives of the organisation through planning, all the people working in the organisation and all the departments are informed about ‘when’, ‘what’ and ‘how’ to do things. Standards are laid down about their work, time and cost, etc. Under controlling, at the time of completing the work, the actual work done is compared with the standard work and deviations are found out and if the work has not been done as desired, the person concerned is held responsible.

    Question 8
    CBSEENBS12003717

    Define Planning.

    Solution

    According to Koontz and O’Donnell, “Planning is deciding in advance what to do, how to do it, when to do it, and who is to do it.” In other words, planning refers to thinking before hand. It involves the anticipation of future course of events and give it a desired direction.

    Question 9
    CBSEENBS12003718

    Planning is the basic function of management. Explain.

    Solution

    Planning is the first important function of management. The other functions, e.g., organising, staffing, directing and controlling come later. In the absense of planning no other function of management can be performed. This is the base of other functions of management.

    Question 10
    CBSEENBS12003719

    Explain, how ‘planning is a mental exercise’.

    Solution

    Planning is known as a mental exercise as it is related to thinking before doing something. A planner has mainly to think about the following questions:

    (i) What to do? (ii) How to do it?

    (iii) When to do it? (iv) Who is to do it?

    Question 11
    CBSEENBS12003720

    Explain how “planning is a continuous process.”

    Solution

    Planning is a continuous process because:

    (a) A plan is prepared for a particular period. Hence, there is need for a new plan after the expiry of that period.

    (b) In case of any discrepancy plans are to be revised.

    (c) In case of rapid changes in the business environment plans are to be revised.

    Question 12
    CBSEENBS12003721

    Explain how planning is futuristic?

    Solution

    Planning is Futuristic: Planning decides the plan of action - what is to be done, how is it to be done, when is it to be done, by whom is it to be done, all these questions are related to future. Under planning, answers to these questions are found out. While an effort is made to find out these answers, the possibility of social, economic, technical and changes in legal framework are kept in mind. Since planning is concerned with future activities, it is called futuristic.

    Question 13
    CBSEENBS12003722

    Why is planning an all-pervasive function of management?

    Solution

    Since the job of planning is performed by the managers at different levels working in the enterprise, it is appropriate to call it all pervasive. Planning is an important function of every manager, he may be a managing director of the organisation or a foreman in a factory. The time spent by the higher level managers in the process of planning is comparatively more than the time spent by the middle-level and lower-level managers. It is, therefore, clear that all the managers working in an enterprise have to plan their activities.

    Question 14
    CBSEENBS12003723

    The planning function of management is conducted at which level of management?

    Solution

    At all the three levels of management.

    Question 15
    CBSEENBS12003724
    Question 17
    CBSEENBS12003726

    ‘Planning is done for achieving the organisational goals’. Do you agree? Give one reason in support of your answer.

    Solution

    Yes, I do agree with this statement as planning determines the way to achieve organisational goals.

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    Question 18
    CBSEENBS12003727

    How is planning a pervasive function?

    Solution

    Planning is a pervasive function as it is required in all organisations and at all levels of management.

    Question 19
    CBSEENBS12003728

    How does planning provide direction?

    Solution

    Under the process of planning the objectives of the organisation are defined in simple and clear words. The obvious outcome of this is that all the employees get a direction and all their efforts are focussed towards a particular end. In this way, planning has an important role in the attainment of the objectives of the organisation.

    Question 20
    CBSEENBS12003729

    Explain how planning reduces the risk of uncertainty.

    Solution

    Planning is always done for future and future is uncertain. With the help of planning, possible changes in future are anticipated and various activities are planned in the best possible way. In this way, the risk of future uncertainties can be minimised.

    Question 21
    CBSEENBS12003730

    Explain how planning facilitates decision making?

    Solution

    Decision making means the process of taking decisions. Under it, a variety of alternatives are discovered and the best alterative is chosen. The planning sets the target for decision making. It also lays down the criteria for evaluating courses of action. In this way, planning facilitates decision making.

    Question 22
    CBSEENBS12003731

    How does planning facilitate control? Justify your answer with the help of a suitable example.

    Solution

    Planning makes the work of controlling easier. Therefore, it is considered as the base of controlling. By determining the objectives of the organisation through planning all the people working in the organisation and all the departments are informed about ‘when’, ‘what’ and ‘how’ to do things. Standards are laid down about their work, time and cost, etc. Under controlling, the actual work done is compared with the standard work and deviations are found out and if the work has not been done as desired, the person concerned is held responsible. For example, a labourer is to do 10 units of work in a day (it is a matter of planning), but actually he completes 8 units. Thus there is a negative deviation of 2 units. For this, he is held responsible. (Measurement of actual work, knowledge of deviation and holding the labourer responsible falls under controlling). Thus, in the absence of planning controlling is not possible.

    Question 23
    CBSEENBS12003732
    Question 24
    CBSEENBS12003733

    Explain in brief any six limitations of the planning.

    Solution

    Following are the limitations of planning:

    (i) Planning Creates Rigidity: Although the quality of flexibility is inherent in planning, but it must be admitted that only small changes are possible. Big changes are neither possible nor in the interest of the organisation. Since it is not possible to introduce desired changes according to the changed situations, the organisation loses many chances of earning profits.

    (ii) Planning does not work in a Dynamic Environment: Planning is based on the anticipation of future happenings. Since future is uncertain and dynamic, therefore, the future anticipations are not always true. Therefore, it can be said that planning does not work in dynamic environment.

    (iii) Planning Reduces Creativity: Under planning all the activities connected with the attainment of objectives of the organisation are pre-determined. Consequently, everybody works as they have been directed to do and as it has been made clear in the plans. Therefore, it checks their incisiveness. It means that they do not think about appropriate ways of discovering new alternatives.

    (iv) Planning Involves Huge Costs: Planning is a small work but its process is really big. Planning becomes meaningful only after traversing a long path. It takes a lot of time to cover this path. During this entire period the managers remain busy in collecting a lot of information and analysing it. In this way, when so many people remain busy in the same activity, the organisation is bound to face huge costs.

    (v) Planning is a Time Consuming Process: Planning is a blessing in facing a definite situation but because of its long process it cannot face sudden emergencies. In such a situation, if the manager thinks of completing the planning process before taking some decision, it may be possible that the situations may worsen or the chance of earning profit may slip away. Thus, planning is time consuming and it delays action.

    (vi) Planning does not Guarantee Success: Sometimes the managers think that planning solves all their problems. Such a thinking makes them neglect their real work and the adverse effect of such an attitude has to be faced by the organisation. In this way, planning offers the managers a false sense of security and makes them careless. Hence, we can say that mere planning does not ensure success, rather efforts have to be made for it.

    Question 25
    CBSEENBS12003734

    ‘Though planning is an important tool of management, yet it is not a remedy for all types of problems’. Do you agree with this statement? Give any five reasons in support of your answer.

    Solution

    Yes, I do agree with this statement. No doubt planning is an important tool of management but it is not free from limitations. That is why, it can be said that it is not a remedy of all types of problems. Following are the limitations of it:

    (i) Planning Creates Rigidity: Although the quality of flexibility is inherent in planning, but it must be admitted that only small changes are possible. Big changes are neither possible nor in the interest of the organisation. Since it is not possible to introduce desired changes according to the changed situations, the organisation loses many chances of earning profits.

    (ii) Planning does not work in a Dynamic Environment: Planning is based on the anticipation of future happenings. Since future is uncertain and dynamic, therefore, the future anticipations are not always true. Therefore, it can be said that planning does not work in dynamic environment.

    (iii) Planning Reduces Creativity: Under planning all the activities connected with the attainment of objectives of the organisation are pre-determined. Consequently, everybody works as they have been directed to do and as it has been made clear in the plans. Therefore, it checks their incisiveness. It means that they do not think about appropriate ways of discovering new alternatives.

    (iv) Planning Involves Huge Costs: Planning is a small work but its process is really big. Planning becomes meaningful only after traversing a long path. It takes a lot of time to cover this path. During this entire period the managers remain busy in collecting a lot of information and analysing it. In this way, when so many people remain busy in the same activity, the organisation is bound to face huge costs.

    (v) Planning is a Time Consuming Process: Planning is a blessing in facing a definite situation but because of its long process it cannot face sudden emergencies. In such a situation, if the manager thinks of completing the planning process before taking some decision, it may be possible that the situations may worsen or the chance of earning profit may slip away. Thus, planning is time consuming and it delays action.

    Question 26
    CBSEENBS12003735

    Briefly explain ‘rigidity’ as a limitation of planning.

    Solution

    Although the quality of flexibility is inherent in planning, but it must be admitted that only small changes are possible. Big changes are neither possible nor in the interest of the organisation. Since it is not possible to introduce desired changes according to the changed situations, the organisation loses many chances of earning profits.

    Question 27
    CBSEENBS12003736

    How ‘costs’ create hurdle in planning?

    Solution

    Planning is a small work but its process is really big. Planning becomes meaningful only after traversing a long path. It takes a lot of time to cover this path. During this entire period the managers remain busy in collecting a lot of information and analysing it. In this way, when so many people remain busy in the same activity, the organisation is bound to face huge costs.

    Question 29
    CBSEENBS12003738

    Does mere planning ensure success?

    Solution

    No, efforts have to be made to get success.

    Question 30
    CBSEENBS12003739

    ‘Planning always leads to success’. Do you agree? Give reason in support of your answer.

    Solution

    No, planning does not always lead to success. Because planning is time consuming and it delays action.

    Question 31
    CBSEENBS12003740

    What is meant by ‘selecting an alternative’ as a step in the planning process? 

    Solution

    It means choosing the best possible alternative after a careful analysis of various alternatives.

    Question 32
    CBSEENBS12003741

    Give two examples of internal premises of planning.

    Solution

    (a) Capital (b) Raw Material.

    Question 33
    CBSEENBS12003742

    Give two examples of external premises of planning.

    Solution

    (a) Govt policies (b) Business competition.

    Question 34
    CBSEENBS12003743

    What step is taken to reduce the list of alternative courses during planning process?

    Solution

    A minimum preliminary criteria is determined.

    Question 35
    CBSEENBS12003744

     State first two steps in the process of planning.

    Solution

    (a) Setting objectives, (b) Developing premises.

    Question 36
    CBSEENBS12003745

    What is meant by ‘follow-up action’ as the step involved in the planning process?

    Solution

    It means a constant review of plans so as to ensure success in the uncertain future.

    Question 37
    CBSEENBS12003746

    Explain, in brief, any six types of plans.

    Solution

    Following are the types of plans:

    (i) Objectives: Objectives are those end points for the attainment of which all the activities are undertaken. It is a special target to be achieved by an organisation, e.g., it can be the objective of a school to impart education in the subject of commerce to 100 students during an year.

    (ii) Strategy: Strategies refer to those plans which are prepared in view of the move of the competitors and whose objective is to make possible the optimum utilisation of resources. For example, if a rival organisation in an effort to increase the sale of its product is going to reduce the price of its product or is thinking about new methods of advertisement or is going to introduce some gift scheme to attract the consumers, we shall have to plan our strategy accordingly in the light of all these things.

    (iii) Policies: Policies are those general statements which are decided for the guidance of the employees while taking decision. Like Personnel Policy: Under this policy it can be decided that the basis for the promotion of employees will be their age. Once this is decided, no departmental manager will need the permission of the General Manager regarding the promotion of the employees.

    (iv) Procedures: Procedures are those plans which determine the sequence of any work performance. For example, the recovery of money from the debtors can be done in the following order:

    (a) Writing letters (b) Contacting on telephone

    (c) Meeting personally (d) Taking legal action.

    (v) Methods: Method is that plan which determines how different activities of the procedure are completed. A method is not related to all steps but only to one step of the procedure. It is more detailed than procedure. There may be many methods to do a particular work. After extensive study, a method has to be selected from which a worker feels minimum fatigue, increase in productivity and there is reduction in costs.

    (vi) Rules: Rules tell us what is to be done and what is not to be done in a particular situation. In the presence of rules there is no need to take any decision. Whatever is said in the rules has to be followed without any thinking. For example, the rule ‘No Smoking in the Factory’ is applicable to everybody and it must be observed. Provision for punishment in case of non-observing of the rule can also be made.

    Question 38
    CBSEENBS12003747

    What do you mean by strategy? Explain its characteristics.

    Solution

    Strategies refer to those plans which are prepared in view of the move of the competitors and whose objective is to make possible the optimum utilisation of resources.

    Characteristics of strategy

    The main features of strategy are given below:

    (i) Formulated by Top Level Managers: Strategy is formulated by the top level managers, the remaining management looks after its implementation.

    (ii) Flexible Nature: Strategy is flexible. It means that in case of need changes can be introduced in it.

    (iii) Needed in Special Circumstances: Strategy is normally not required in ordinary situations. It is needed when the organisation is facing some particular danger. Under those special situations, strategy is formulated keeping in mind the priority of the business objectives.

    (iv) Stress on Proper Utilisation of Resources: Laying down strategy does not mean only giving directions, but proper arrangements for the correct use of resources are also made.

    (v) Proper Implementation is Necessary: An important thing about strategy is that it is not necessary to formulate a proper strategy only but it involves its proper implementation also.

    Question 39
    CBSEENBS12003748

    Explain ‘objective’ and ‘policy’ as types of plans using suitable examples.

    Solution

    Objectives: Objectives are those end points for the attainment of which all the activities are undertaken. It is a special target to be achieved by an organisation, e.g., it can be the objective of a school to impart education in the subject of commerce to 100 students during an year.
    Policies: Policies are those general statements which are decided for the guidance of the employees while taking decision. Like Personnel Policy: Under this policy it can be decided that the basis for the promotion of employees will be their age. Once this is decided, no departmental manager will need the permission of the General Manager regarding the promotion of the employees.

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    Question 40
    CBSEENBS12003749

    Explain ‘method’ and ‘rule’ as types of plan.

    Solution

    Methods: Method is that plan which determines how different activities of the procedure are completed. A method is not related to all steps but only to one step of the procedure. It is more detailed than procedure. There may be many methods to do a particular work. After extensive study, a method has to be selected from which a worker feels minimum fatigue, increase in productivity and there is reduction in costs.

    Rules: Rules tell us what is to be done and what is not to be done in a particular situation. In the presence of rules there is no need to take any decision. Whatever is said in the rules has to be followed without any thinking. For example, the rule ‘No Smoking in the Factory’ is applicable to everybody and it must be observed. Provision for punishment in case of non-observing of the rule can also be made.

    Question 41
    CBSEENBS12003750

    Clarify the difference between standing plans and single use plans.

    Solution

    Difference between Standing and Single-use Plans

    Basis of Difference

    Standing Plans

    Single-use Plans

    1. Period

     

    These plans are formulated for a long period.

     

    These plans are for a short period and
    are repeatedly formulated in case of
    need.

    2. Object

    These plans are formulated to bring about
    informity in the decisions.

    These plans are designed to run suc-
    cessfully some particular activities.

    3. Types

    They are of six types: (i) Objectives,
    (ii) Strategies, (iii) Policies, (iv) Procedures, (v)
    Methods and (vi) Rules

    They are of two types:
    (i) Budget and (ii) Programme

    4. Scope

    They guide the managers in particular matters
    like price policy and sales policy.

    These plans guide in matters of daily
    routine.

    5. Basis

    They are based on the main objectives of the
    organisation.

    They are based on the standing plans
    of the organisation.

    Question 42
    CBSEENBS12003751

    What is budget? Give an example of a sales budget.

    Solution

    Budget describes the desired results in numerical terms. It can be understood with the help of following diagram:

    Sales Budget

    (For the Year Ending Dec., 31, 2012)

    Product

    Area

    Sales (in Units)

    Selling Price
    (Per Unit)(र)

    Total Sales
    (र)

    X

    East Zone

    West Zone

    North Zone

    South Zone

    50,000

    1,00,000

    80,000

    40,000

    20

    20

    20

    20

    10,00,000

    20,00,000

    16,00,000

    8,00,000

    Total

    54,00.000

    Y

    East Zone

    West Zone

    North Zone

    South Zone

    1,00,000

    2,00.000

    1,00,000

    3,00,000

    30

    30

    30

    30

    30,00,000

    60,00,000

    30,00,000

    90,00,000

    Total

    2,10,00,000

    Question 43
    CBSEENBS12003752

    Explain “Policy” and “Procedure” as types of plans.

    Solution

    (i) Policies: Policies are those general statements which are decided for the guidance of the employees while taking decision. Their purpose is to lay down a limit within which a particular work can be done or a decision taken. Objectives decide what is to be achieved and the policies tell us how it can be achieved. Sometimes we hear the following in connection with policies:

    Personnel Policy: Under this policy it can be decided that the basis for the promotion of employees will be their age. Once this is decided, no departmental manager will need the permission of the General Manager regarding the promotion of the employees.

    (ii) Procedures: Procedures are those plans which determine the sequence of any work performance. For example, the recovery of money from the debtors can be done in the following order: (a) Writing letters, (b) Contacting on telephone, (c) Meeting personally, (d) Taking legal action.

    This is the procedure of collecting money from all the debtors.

    Question 44
    CBSEENBS12003753

    Explain ‘objective’ and ‘strategy’ as types of plan.

    Solution

    (i) Objectives: Objectives are those end points for the attainment of which all the activities are undertaken. It is a special target to be achieved by an organisation, e.g., it can be the objective of a school to impart education in the subject of commerce to 100 students during an year.

    (ii) Strategy: Strategies refer to those plans which are prepared in view of the move of the competitors and whose objective is to make possible the optimum utilisation of resources. For example, if a rival organisation in an effort to increase the sale of its product is going to reduce the price of its product or is thinking about new methods of advertisement or is going to introduce some gift scheme to attract the consumers, we shall have to plan our strategy accordingly in the light of all these things.

    Question 45
    CBSEENBS12003754

    What do you mean by Standing and Single-use Plans?

    Solution

    (i) Standing Plans: It refers to those plans which are formulated once and they are repeatedly used.

    (ii) Single-use Plan: It refers to those plans which are formulated to solve some special problems and these plans end the moment the problem is solved.

    Question 46
    CBSEENBS12003755

    “No Smoking in the Factory” is a rule. Comment on it.

    Solution

    Rules tell us what is to be done and what is not to be done in a particular situation. In the presence of rules there is no need to take any decision. Whatever is said in the rules has to be followed without any thinking. For example, the rule ‘No Smoking in the Factory’ is applicable to everybody and it must be observed. Provision for punishment in case of non-observing of the rule can also be made.

    Question 47
    CBSEENBS12003756

    What is meant by ‘Programme’ as a type of Plan?

    Solution

    A programme means a single-use comprehensive plan laying down the what, how, who and when of accomplishing a specific job. Through programme the managers are informed in advance about various needs so that there is no problem in future. Introduction of a new product in the market is an example of a programme.

    Question 48
    CBSEENBS12003757

    Differentiate between ‘Policy’ and ‘Rule’ as types of Plans.

    Solution

    Difference between Policy and Rule:

    Basis of Difference

    Policy

    Rule

    1. Meaning

    Policy is a general guideline which
    brings uniformity in decision
    making.

    A rule is a statement that tells us
    what is to be done and what is not to
    be done in a particular situation.

    2. Freedom in Decision

    A manager can use his discretion
    while using policy.

    A rule does not allow any discretion
    to the manager.

    Question 49
    CBSEENBS12003758

    Differentiate between ‘Method’ and ‘Budget’ as types of plans.

    Solution

    Difference between Method and Budget

    Basis of Difference

    Methods

    Budgets

    1. Meaning

    Method is that plan which determines
    how different activities of the
    procedure are completed.

    Budgets describe the desired results
    in numerical terms.

    2. Selection

    There may be many methods to do
    a particular work. After extensive
    study a most suitable method has to
    be selected.

    It is an instrument of both planning
    and controlling, hence no question
    of selection arises.

    Question 50
    CBSEENBS12003759

    Differentiate between ‘Objective’ and ‘Strategy’ as types of plans.

    Solution

     

    Basis Objective Strategy
    Meaning Objectives are an end-point which has to be achieved. Strategies are comprehensive plans to achieve organizational objectives.
    Nature Flexible, changes with the availability of relevant resources. Flexible, identifies required resources.
    Objective Determined by the top management to align all departments accordingly. A department prepares it as per top management.
    Scope Scope is wide as it covers all other plans like policies, strategies etc and covers overall business. Scope limited to particular departments or business units.
    Question 51
    CBSEENBS12003760

    State any two types of plans.

    Solution

    (i) Objectives (ii) Strategy.

    Question 52
    CBSEENBS12003761
    Question 54
    CBSEENBS12003763
    Question 56
    CBSEENBS12003765

    What is meant by ‘Policy’ as a type of Plan?

    Solution

    Policies are those general statements which are decided for the guidance of employees while taking decisions.

    Question 57
    CBSEENBS12003766

    What is meant by ‘Policy’ as a type of Plan?

    Solution

    Policies are those general statements which are decided for the guidance of employees while taking decisions.

    Question 58
    CBSEENBS12003767

    Give one difference between Policy and Procedure.

    Solution

    Policies are guide to thinking while procedures are guide to action.

    Question 59
    CBSEENBS12003768

    Define ‘objectives’ as types of plans.

    Solution

    Objectives are those end points for the attainment of which all the activities are undertaken.

    Question 63
    CBSEENBS12004509

    Which quality of employee is restricted by the act of planning?

    Solution

    (i) Decrease in the efficiency of initiativeness

    (ii) Restriction on creativity.

    Question 64
    CBSEENBS12004510

    Removal of mobile towers from residential area is being planned by the government to promote which value?

    Solution

    (i) Environment protection 
    (ii) Safety of birds

    (iii) Safety of health of society.

    Question 65
    CBSEENBS12004511

    Government is planning to construct a ware house in remote area to store necessary goods. So as to make them available even at the time of bad weather regularly. Which values are being considered here to be achieved by the government?

    Solution

    (i) Stability in prices
    (ii) Regular supply of goods

    (iii) Fulfilling social responsibility

    (iv) Control on hoarding & Black-Marketing

    Question 66
    CBSEENBS12004512

    In order to reduce the cost, an organisation is planning the following:

    (a) To reduce the charities to the social and religious institution.

    (b) To arrange skilled workers from outside inspite of semi-skilled local employees.

    (c) To increase the working hours.

    (d) To increase the rate of remuneration. Which value will be affected by the decisions?

    Solution

    (i) Reduction in social responsibilities due to non-cooperation in social work.

    (ii) Increase in production due to efficient employees.

    (iii) Deterioration in Health of employees due to prolonged working hours.

    (iv) Reduction in employment opportunities for local persons.

    (v) Increase in salary will increase social respect/standard of living.

    Question 67
    CBSEENBS12004513

    Tobacco manufacturer is planning to sell its products outside the school and colleges. Which values are violated here from your point of view?

    Solution

    (i) Bad effect on students health.

    (ii) Deprivation of Morality.

    (iii) Instigation of social evil.

    Question 68
    CBSEENBS12004514

    In an organisation executive director takes all the decision himself. He does give order only to the subordinates. Which value is overlooked here?

    Solution

     (i) Lack of feeling of ownness in an organisation.

    (ii) Lack of manager’s faith in his employees.

    (iii) Wastage of time.

    Question 69
    CBSEENBS12004557

    Give the meaning of ‘Method’ as a type of plan.  

    Solution

    Methods prescribes the way or manner in which a task has to be performed to achieve the desired objective. It deals with a task stating one step of a procedure and specifying how it is to be performed. 

    Question 70
    CBSEENBS12004558
    Question 71
    CBSEENBS12004559

    Besides the investment decision the finance function is concerned with two other broad decisions. Name these decisions.  

    Solution

    Besides investment decision, the finance function is concerned with
    (a) Financing decision and
    (b) Dividend decision.

    Question 72
    CBSEENBS12004570

    It is deciding in advance what to do and how to do? It is one of the basic managerial functions. It requires that before doing something, the manager must formulate an idea of how to work on a particular task. This function is closely connected with creativity and innovation. It seeks to bridge the gap between where we are and where we want to go and is performed at all levels of management.
    In spite of this the function of management referred above has a number of limitations. Explain any two such limitations.

     

    Solution

    The managerial function stated here is planning function. Planning is a systematic process of deciding in advance what is to be done in future. Planning has some limitations and they are:
    (i) Planning leads to rigidity: In an organisation, a well-defined plan is drawn up with specific goals to be achieved within a specific time frame. These plans then decide the future course of action and managers may not be in a position to change it. This kind of rigidity in plans may create difficulty.
    (ii) Planning involves huge costs: When plans are drawn up huge costs are involved in their formulation. These may be in terms of time and money. Detailed plans require scientific calculations to ascertain facts and figures. The costs incurred sometimes may not justify the benefits derived from the plans.

    Question 73
    CBSEENBS12004583

    Give the meaning of ‘Policy’ as a type of plan.

    Solution

    Policies are general statements that guide thinking or channelize energies towards a particular direction. Policies provide a basis for interpreting strategy which is usually stated in general terms.

    Question 74
    CBSEENBS12004602

    Describe any five limitations of planning.

    Solution

    Planning is a systematic process of deciding in advance what is to be done in future.
    Planning has some limitations and they are:
    (i) Planning leads to rigidity: In an organisation, a well-defined plan is drawn up with specific goals to be achieved within a specific time frame. These plans then decide the future course of action and managers may not be in a position to change it. This kind of rigidity in plans may create difficulty.
    (ii) Planning involves huge costs: When plans are drawn up huge costs are involved in their formulation. These may be in terms of time and money. Detailed plans require scientific calculations to ascertain facts and figures. The costs incurred sometimes may not justify the benefits derived from the plans.
    (iii) Planning is a time-consuming process: Sometimes plans to be drawn up take so much of time that there is not much time left for their implementation.
    (iv) Planning reduces creativity: Planning is an activity which is done by the top management. As a result, middle management and other decision makers are neither allowed to deviate from plans nor are they permitted to act on their own. Thus it reduces initiative and creativity.
    (v) Planning does not guarantee success: The success of an enterprise is possible only when plans are properly drawn up and implemented. Any plan needs to be translated into action or it becomes meaningless. Thus mere plan does not guarantee success as there are a lot of factors related to it.

    Question 75
    CBSEENBS12004628

    Explain 'objectives' as one of the types of plans.

    Solution

    The process of management begins with setting objectives. They are the end points or goals or predetermined results towards which all business activities are directed. Me Farland defines “objectives are the goals, aims or purposes that organisation wishes to achieve over varying period of time.

     

    Question 76
    CBSEENBS12004629

    Explain the following as features of Planning:
    (a) Planning is continuous, and (b) Planning is futuristic.

    Solution

    (a) Planning is continuous: Plans are prepared for a specific period of time, may be for a month, a quarter, or a year. At the end of that period there is need for a new plan to be drawn on the basis of new requirements and future conditions. Hence, planning is a continuous process.

    (b) Planning is futuristic: Planning essentially involves looking ahead and preparing for the future. The purpose of planning is to meet future events effectively to the best advantage of an organisation. Thus it is futuristic in nature.

    Question 77
    CBSEENBS12004648

    Name the type of plan which is time bound and linked with measurable outcome.

    Solution

    The type of plan which is time bound and linked with measurable outcome is called Objectives. They must be measurable in quantitative terms, in the form of a written statement of desired results to be achieved within a given time period.

    Question 78
    CBSEENBS12004649

    Planning is done for achieving the organisational goals. Do you agree? Give one reason in support of your answer.

    Solution

    Planning helps organisation to achieve its goals by setting specific objectives along with the activities to be undertaken to achieve the objectives. Planning has no meaning unless it contributes to the achievement of predetermined organisational goals.

    Question 79
    CBSEENBS12004670

    State any five features of planning.

    Solution

    Planning is deciding in advance what is to be done. Its important features include:
    (i) Planning focuses on achieving objectives: Planning involves certain steps like determination of objectives, and development of policies, programs and procedures to achieve the objectives of organisation.

    (ii) Planning is a primary function of management: Planning lays down the base for other functions of management. All other managerial functions are performed within the framework of the plans drawn. Thus, planning precedes other functions. This is also referred to as the primacy of planning.

    (iii) Planning is pervasive: Planning is required at all levels of management as well as in all departments of the organisation. It is not an exclusive function of top management nor of any particular department.

    (iv) Planning is continuous: Plans are prepared for a specific period of time, may be for a month, a quarter, or a year. At the end of that period there is need for a new plan to be
    drawn on the basis of new requirements and future conditions. Hence, planning is a continuous process.

    (v) Planning is futuristic: Planning essentially involves looking ahead and preparing for the future. The purpose of planning is to meet future events effectively to the best advantage of an organisation. Thus it is futuristic in nature.

     

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    Question 80
    CBSEENBS12004694

    Differentiate between 'Policy' and 'Rule' as types of Plans.

    Solution

    Policies are general statements that guide thinking or channelise energies towards a particular direction. Policies provide a basis for interpreting strategy which is usually stated in general terms
    Rules are specific statements that inform what is to be done. They do not allow for any flexibility or discretion. It reflects a managerial decision that a certain action must or must not be taken.

    Question 81
    CBSEENBS12004698

    State any four features of planning. 

    Solution

    Planning is deciding in advance what is to be done. Its important features include:
    i) Planning focuses on achieving objectives: Planning involves certain steps like determination of objectives and development of policies, programs and procedures to achieve the objectives of organisation.
    ii) Planning is a primary function of management: Planning lays down the base for other functions of management. All other managerial functions are performed within the framework of the plans drawn. Thus, planning precedes other functions. This is also referred to as the primacy of planning.
    iii) Planning is pervasive: Planning is required at all levels of management as well as in all departments of the organisation. It is not an exclusive function of top management nor of any particular department.
    iv) Planning is continuous: Plans are prepared for a specific period of time, maybe for a month, a quarter, or a year. At the end of that period, there is a need for a new plan to be drawn on the basis of new requirements and future conditions. Hence, planning is a continuous process.

    Question 82
    CBSEENBS12004727

    State any three points of importance of planning function of management.

    Solution

    (i) Provides directions: Planning provides directions by deciding the goals and objectives to be achieved and how such goals to be achieved what action should be taken.
    (ii) Reduces overlapping and wasteful activities: Planning reduces overlapping and wasteful activities by coordinating the activities of different. As the top management are aware of the desired goals and policies and plans they coordinate their efforts and work to achieve that goal without any delays and waste. 
    (iii) Pervasive: Planning must be done at all levels of the management and in all departments of the organisation. Planning is required at all departmental levels and stage in an organisation.

    Question 83
    CBSEENBS12004733

    Give the meaning of ‘objectives’ and ‘budget’ as types of plans.

    Solution
    Types of plans :
    i. Objective:  An objective is a specified goal that an organisation needs to achieve and where, when and how it should be performed and the expected outcome of it and to be achieved. Top level management need to state these objectives very clearly for each and every department in the organisation so that right direction can be taken for achieving goals. Objectives are the main points of planning function. 
    ii. Budget: A budget is a financial statement of expected results expressed in numerical terms. It is a plan which drafts the desired results and quantifies future facts and data in numbers. For instance, a budget on sales, the number of products and their prices will give the desired quantifiable revenue earned data. This representation in quantifiable figures makes it easier to compare the actual results with the expected results, and thereby take corrective actions.
    Question 84
    CBSEENBS12004800

    How does planning provide direction?

    Solution

    Planning provide directions by stating in advance what to do, how to do, when to do, and who is to do it.

    Question 85
    CBSEENBS12004801
    Question 87
    CBSEENBS12004803
    Question 88
    CBSEENBS12004804
    Question 89
    CBSEENBS12004805
    Question 91
    CBSEENBS12004807

    What is meant by single-use plan?

    Solution

    It is a plan developed for a one-time event or project.

    Question 92
    CBSEENBS12004808

    What is meant by standing plan?

    Solution

    It is used for activities that occur regularly over a period of time.

    Question 93
    CBSEENBS12004809

    How does planning restrict creativity?

    Solution

    Planning in an activity which is done by top management usually the rest of the organization just implements these plans. The result is that middle management and other decision makers are neither allowed to deviate from plans nor are they permitted to act on their own. Thus planning restricts creativity.

    Question 94
    CBSEENBS12004810

    State how planning leads to rigidity?

    Solution

    Planning can become limiting or restriction for the business during some changes in circumstances, which require a quick decision that may go against the set rules and procedure of a business. It can restrict an individual’s freedom, initiative and desire to be creative.

    Question 95
    CBSEENBS12004811

    Planning provide directions and reduces the risk for uncertainty. Explain?

    Solution

    The planning process clearly defines and maps out the guidelines for smooth operations
    of a business in order to achieve their main goals/objective. By stating in advance how work is to be done, planning provides direction to action. It ensures that objectives /goals are clearly stated so that they act as a guide for deciding what action should be taken and in which direction.
    Planning enables a manager to look ahead and anticipate changes. By deciding in advance the task to be performed, planning shows the way to deal with changes and uncertain events. Thus, planning helps to reduce the risks of uncertainty by preparing forecasts.

    Question 96
    CBSEENBS12004812

    Planning facilitates decision-making and establishes standards for controlling. Explain how?

    Solution

    Planning means deciding the most feasible course of action and resources (Human and physical) required to reach a goal, in advance. Planning is a prerequisite for controlling because planning suggests ways or a controlled design for attaining future goals through controlling. For example, car manufacturers decide to control the production of cars for consumers depending upon the calendar dates of festivals and accordingly control the purchasing coasts of auto-components and raw materials, human resources, etc, by planning ahead.

    Question 97
    CBSEENBS12004813

    XYZ ltd. has a plan of increasing profits by 20%. It has devoted a lot of time and money to this plan. But the competition starts increasing, so it could not change its plan to beat its competitors because huge amount of money had already been devoted to the predecided plan. It caused losses to the company.
    Explain any two limitations of planning highlighted in the above case. Also, quote the lines from it.

    Solution
    1. ‘XYZ ltd. has devoted a lot of time and money to its plan.’
       Planning is a time consuming process. It also involves huge costs.
    2. ‘The competition starts increasing, so it could not change its plan to beat its competitors because huge amount of money had already been devoted to the predecided plan.’
      Planning leads to rigidity. Following a pre-decided plan, when circumstance change,may not turn out to be in the organisation’s interest.
    Question 98
    CBSEENBS12004814

    In ‘Chak de India’ movie, Shahrukh Khan becomes the coach of the girls’ hockey team. He knows that he has to prepare the girls for the international hockey matches and bring the world cup after the winning. For this he prepares a long- team plan and thinks the ways how to beat the competitors. He coaches the girls to play in different ways like defensive, offensive, etc. At the outsets of a match he explains who will open the match, and how the ball will be passed by one player to another step by step.

    Identify four types of plans that are highlight in the above case, quoting the lines from it.

    Solution
    1. Objective: '.... bring the world cup after winning.'
    2. Strategy: 'For this he prepares a long-term plan and thinks the ways how to beat the competitors.'
    3. Method: 'He coaches the girls to pay in different ways like defensive, offensive, etc.'
    4. Procedure: 'At the outset of a match he explains who will open the match, and how
      the ball will be passed by one player to another step by step.’
    Question 100
    CBSEENBS12004816

    Suhani a home science graduate from a reputed college has recently done a cookery course. She wished to start her own venture with a goal to provide ‘healthy food’ responsible price. She discusses her idea with her teacher (mentor) who encouraged her. After analyzing various options for starting her venture, they shortlisted the option to sell readymade and ‘ready to make’ vegetable shakes and sattu milkshakes. Then, they both weighed the pros and cons of both the shortlisted option.

    1. Name the function of management being discussed above and give any of its characteristic.
    2. Discuss any three limitations of the function discussed in the case.

    Solution
    1. Planning
    2. Characteristic of planning:

      Planning focuses on achieving objective as specific goals are set out in the plans along with activities undertaken to achieve them. Planning has no meaning unless it contributes to the achievement of predetermined organizational goals /objectives.

      Limitations of planning:

      1. Planning leads to rigidity: Once a well-defined plan is drawn, managers may not be able to change it. They do not have flexibility to be able to cope with the changed circumstances.
      2. Planning reduces creativity: Planning is done by top management. Middle and lower management neither allowed to deviate from plans not are they permitted to act on their own. They only carry out orders. Thus, much of the initiative or creativity inherent in them gets lost or reduced.
      3. Planning is a time-consuming process: Sometimes plans to be drawn up takes so much of time that there is not much time left for their implementation.
    Question 101
    CBSEENBS12004817

    Two years ago Mohit obtained degree in food technology. For some time he worked in a company manufacturing Bread and Biscuits. He was not happy in the company and decided to have his own bread and biscuits manufacturing unit. For this he decided the objectives and targets and formulated action plan to achieve the same. One of his objectives was to earn 50% profits on the amount invested in the first year. It was decided that raw materials like flour, sugar, salt etc. will be purchased on two months credit. He also decided to follow the steps required for marketing the products through his own outlets. He appointed Harsh as a production manager who decided the exact manner in which the production activities are to be carried out. Harsh also prepared a statement showing the requirements of workers in the factory throughout the year. Mohit informed Harsh about his sales target for different products, area wise for the fourth coming quarter. While working on the production table a penalty of Rs.150 per day was announced for not wearing the helmet, gloves and apron by the workers.

    Quoting lines from the above para identify and explain the different types of plans discussed.

    Solution

    The different types of plans are:

    1. Objective: 'One of his objectives was to earn 50% profit on the amount invested in the first year.’
      ⟹ An objective is the end which the management seeks to achieve within a given time period.
    2. Policy: ‘It was decided that raw material like flour, sugar, salt etc. will be purchased on two month credit’.
      ⟹ Policy is a general guideline which brings uniformity in decision making for achievement of predetermined objectives.
    3. Procedure: ‘He also decided follow the steps required for marketing the products through his own outlets’.
                  OR
      ‘He appointed Harsh as a Production who decided the exact manner in which the production activities are to be carried out’.
      ⟹  It consists of sequence of routines steps on how carry out activities. It details the exact manner in which any work is to be performed.
    4. Budget: ‘Harsh also prepared a statement showing the requirement of workers in the factory throughout the year.
                   OR
      ‘Mohit inform Harsh about his sales target for different products, area wise for the forth coming quarter’
      ⟹  A budget is a plan which state expected results of a given future period in numerical terms. It may be expressed in time, money or physical units.
    5. Rule: ‘while working on the production table a penalty of Rs. 150 per day was announced for not wearing the helmet, gloves and apron by the worker.’
      ⟹  A rule is a statement that specifies what is to be done or not to be done.

    Question 102
    CBSEENBS12004818

    Pan Parag and sons is a manufacturer of tobacco products. It decided to increase profits by at least 25% in the next quarter. It has many options:

    1. To increase the working hours of laboures without additional payment.
    2. To employ children from the local community.
    3. To sell its product outside the school and colleges.'
      (i) It opted the (ii) and (iii) options to achieve the target.
    1. Identify the function of management described in the above para.
    2. State the steps of the process involved in the function of management identified in (a) quoting the lines from the above para.
    3. State any two values neglected by the organization.

    Solution
    1. Planning
    2. Steps involved in planning process:
      1. Setting organizational objectives: '........ increase profits by at least 25% in the next quarter.'
      2. Identifying and evaluating alternatives courses of action: 'It has many options: to increase the working hours of labourers without additional payment, or to employ from the local community, or to sell its products sell outside the schools and colleges.’
      3. Selecting the best possible alternatives: ‘It opted to employ children from the local community, and to sell products outside the schools and colleges.’
    3. Values neglected:
      1. Child labour is banned.
      2. Bad effect on student's health.
      3. Moral values. 
    Question 103
    CBSEENBS12004819

    Lira Ltd. is a company manufacturing designer sock. While making its plan, the company takes into consideration the business environment. It constantly adapts itself to changing
    environment by making changes in its plan, however it become difficult for the managers of the company to accurately foresee future trends in the changing environment. Competition in the market upsets its financial plans; then sales targets have to be revised
    and, accordingly cash budgets also need to be modified since they are based on sales figure.

    1. What characteristic features of business environment are highlighted in the above lines? State any two.
    2. State and explain the limitation of planning highlighted in the above lines.
    3. Identify any two types of plans mentioned in the above para by quoting the lines from it.

    Solution
    1. Features of business environment:
      1. Business environment is dynamic as it keeps on changing.
      2. Business environment is uncertain as it is difficult for the managers to accurately foresee future trends in the environment.
    2. Planning may not work in a dynamic environment.
      The organization has to constantly adapt itself to change in environment by making changes in its plans. However, since planning cannot foresee everything, there may be obstacles to effective planning.
    3. Two types of plans:
      1. Strategy: 'While making its plan, the company takes into consideration the business environment.'
      2. Budget: ‘Competition in the market upsets its financial plans; then sales targets have to be revised … accordingly cash budgets also need to be modified since they are based on sales figures.’

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