Mr. X is a sweetmaker (Halwai), who collects milk from village to village and prepares sweet on Deepawali. Due to increased demand, he purchased khoya from other shopkeeper which was adulterated, because it was not possible to meet the demand from collected milk. For meeting the demand quickly he has not maintained cleanliness while preparation of sweets. He kept two children for packing the sweet and one female at cash counter. Which social values is he affecting and how?

Explain, in brief, any six remedies available to consumers under Consumer Protection Act, 1986.
Or
State any six reliefs available to consumers on the complaint made by them under Consumer Protection Act.
Or
Reena purchased one litre of pure Deshi Ghee from a shopkeeper. After using it she had a doubt that it is adulterated. She sent it for a laboratory test which confirmed that the Ghee is adulterated. State any six reliefs available to Reena, if she complains and the consumer court is satisfied with the genuineness of the complaint.

Prakhar purchased an ISI mark electric iron from ‘Bharat Electricals’. While using he found that it was not working properly. He approached the seller and complained for the same. The seller satisfies Prakhar by saying that he will ask the manufacturer to replace this iron. The manufacturer refused to replace and Bharat Electricals decided to file a complaint in the consumer court. Can ‘Bharat Electricals’ do this? Why? Also explain ‘who is a consumer’ as per Consumer Protection Act, 1986.

What are the main features of the Consumer Protection Act?

Give any two points of remedies available to consumers under Consumer Protection Act.

Who can a file complaint in a consumer court?

Or

Who can file a complaint under the Consumer Protection Act 1986?

Which Act provides relief to the buyers of goods in case the goods purchased do not comply with the expressed condition?

Give any one relief available to a consumer who suffers due to consmption of an expired date medicine.

Explain the following rights of consumers:

(i) The Right to be informed;

(ii) The Right to choose; and

(iii) The Right to healthy environment.

Explain the following rights of consumers:

(i) The Right to safety;

(ii) The Right to consumer education; and

(iii) The Right to be heard.

Explain any six rights of a consumer under the Consumer Protection Act, 1986.
Or
Consumer Protection Act provides some Rights to the consumers. Explain any four rights of the consumer as per the Act.