Discuss the features of departmental store. How are they different from multiple shops or chain shops ?

Features of departmental store :

1. It deals in a wide range of products, say from pin to plane. it is large in size as compared to other retail organizations.

2. It is generally located at a central place so that people living in different areas of the city may easily reach here for shopping.

3. The purchases are made centrally. But at times, this task may be assigned to the persons incharge of different departments.

4. Decentralized selling is followed by the different departments.

5. There is arrangement of providing certain services to the customers like entertainment, restaurant, free home delivery, etc.