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Consumer Rights
“Rules and regulations are required for the protection of the consumers in the marketplace”. Justify the statement with arguments.
Rules and regulations are required to safeguard the interest and rights of consumers in the market and to provide them speedy redressal of their grievances. For example, a person purchases a television set from a shop and it turns out to be defective. The consumer takes the television set to the shopkeeper for repair. The shopkeeper renders sales service by charging Rs 500 as a service charge while it has been repaired within the warranty period.
Thus, rules and regulations are required to protect consumers mainly because of their helpless position and unfair business practices.
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Describe some of your duties as consumer if you visit a shopping complex in your locality.
Suppose you buy a bottle of honey and a biscuit packet. Which logo or mark you will have to look for and why?
What legal measures were taken by the government to empower the consumers in India?
Mention some of the rights of consumers and write a few sentences on each.
By what means can the consumers express their solidarity?
Critically examine the progress of consumer movement in India.
Select True or False
When is Ntional Consumers’ Day celebrated?
When was the Consumer Protection Act first of all passed in India?
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