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Consumer Rights
Mention some of the rights of consumers and write a few sentences on each.
(i)Consumers have the right to be informed about the particulars of goods and services that they purchase. Consumers can then complain and ask for compensation or replacement if the product proves to be defective in any manner.
(ii)For example, if we buy a product and find it defective well within the expiry period, we can ask for a replacement. If people sell medicines that have expired severe action can be taken against them.
(iii)Similarly, one can protest and complain if someone sells a good at more than the printed price on the packet. This is indicated by ‘MRP’ — maximum retail price. In fact consumers can bargain with the seller to sell at less than the MRP.
(iv)In recent times, the right to information has been expanded to cover various services provided by the Government.
(v)In October 2005, the Government of India enacted a law, popularly known as RTI (Right to Information) Act, which ensures its citizens all the information about the functions of government departments.
Some More Questions From Consumer Rights Chapter
Explain the need for consumer consciousness by giving two examples.
Mention a few factors which cause exploitation of consumers.
What is the rationale behind the enactment of Consumer Protection Act, 1986?
Describe some of your duties as consumer if you visit a shopping complex in your locality.
Suppose you buy a bottle of honey and a biscuit packet. Which logo or mark you will have to look for and why?
What legal measures were taken by the government to empower the consumers in India?
Mention some of the rights of consumers and write a few sentences on each.
By what means can the consumers express their solidarity?
Critically examine the progress of consumer movement in India.
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Mock Test Series
Mock Test Series