Chadha started ‘Bulls Eye’ a company for providing cyber security solutions to businesses. Its objective is to prevent, detect and respond to cyber attacks and protect critical data. He was a hardworking software engineer and an expert in cyber security. His reputation grew by leaps and bounds as he was not only a person of integrity but also did his work with utmost honesty and sincerity. The business started growing day by day. He was delighted when he was offered a big project by the Ministry of Defence. While working on the project, he found that the volume of work made it impractical for him to handle all the work by himself. He decided to expand the team. The company maintained a close liaison with a local engineering college. During a campus placement, Ishan and Vrinda were appointed to work for the new project.

He found the new employees capable, enthusiastic and trustworthy. Aman Chadha was thus, able to focus on objectives and with the help of Ishan and Vrinda, the project was completed on time. Not only this Aman Chadha was also able to extend his area of operations. On the other hand, Ishan and Vrinda also got opportunities to develop and exercise initiative.

(i) Identify and briefly explain the concept used by Aman Chadha in the above case which helped him in focusing on objectives.
(ii) Also, state any four points of importance of the concept identified in (i) above.

(a)The concept of  Delegation is used by Aman Chadha.Delegation refers to the act of transferring authority to lower levels in the hierarchy, For effective and smooth functioning. Delegation helps in lowering the burden of top-level managers and thereby enables them to focus on other priority areas. As under this situation, Aman found all the work too impractical to do it all alone so, he decided to delegate some of his work to his staff. This helped him in focussing on the main and major objectives.
(b) Importance of delegation:
i. Managerial Efficiency: By delegating the work, the burden of the top managers gets reduced to a large extent and They can focus on priority areas (such as research and innovation) while the routine work is handled by subordinates independently. In this, the efficiency of managers is increased and they concentrate on new and important areas.
ii. Employee Proficiency: Delegation proves beneficial to subordinates as well in the sense that it provides them with the responsibility and opportunity to work independently and prove themselves and apply their own creativity and skills. This helps in their growth and development.
iv. Growth: Delegation helps in preparation of ready-made efficient and experienced managers for future positions, which ultimately supports the growth and expansion of the organisation.
iii. Motivation: Delegation of authority proves psychologically beneficial to subordinates. It will motivate them to work even harder to prove their abilities to the best of their efficiency. It helps in developing a feeling of trust and commitment between superior and subordinate.