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Consumer Rights

Question
CBSEENSS10018050

How are the consumers exploited in the market place? Explain.

Solution

Consumers are exploited in the following ways:

i. Sale of adulterated goods, i.e. addition of inferior substances to the product being sold. Costly goods such ghee, spices and oil are adulterated to earn higher profits. This causes monetary loss to consumers and spoils their health

ii. Sale of sub-standard goods, i.e. sale of goods which do not conform to the prescribed quality standards. Selling of medicines beyond their expiry dates and supply of
defective home appliances are the general grievances of consumers.

iii. Use of false weights and measures leading to losses. The goods sold in the market are sometimes not measured correctly.