Question
Discuss the following:
(i) Right to Choose
(ii) Right to Redressal
Solution
(i) Right to Choose : Consumers have the right to assess the variety of goods and services at competitive price. In case of a single seller, the consumers have the right to be assured of satisfactory quality and services at a fair price.
(ii) Right to Redressal : This is the most important right. The consumer has the right to seek redressal against unfair trade practices and exploitation. If any damage has been done to the consumer, he/she has the right to get compensation depending upon the degree of damage.
