Question
Explain the formal communication network? Write its Feature.
Solution
It refers to the communication within an organization that is officially sanctioned. Features:
- Written and oral: It can be both in written or oral. Daily works are handed through oral communication while the policy matters require written communication.
- Formal Relations: This communication is adopted among those employees where formal relations have been established by the organization. The sender and the receiver have some sort of organizational relations.
- Prescribed Path: The communication has to pass through a definite channel while moving from one person to another., For example, to convey the feelings of a worker to the manager, their foreman’s help has to be sought.
- Organisational message: This channel is concerned with the authorized organizational messages only and the personnel messages are out of its jurisdiction.
