Reena purchased one litre of pure Deshi Ghee from a shopkeeper. After using it she had a doubt that it is adulterated. She sent it for a laboratory test which confirmed that the Ghee is adulterated. State any six reliefs available to Reena, if she complaints and the consumer court is satisfied about the genuineness of the complaint.
If Reena complains about the adulteration and could satisfy the consumer court its genuineness, the following reliefs are available.
(i) To replace the defective Deshi Ghee with a new one, free from any defect.
(ii) To refund the price paid for the product, or the charges paid for the service.
(iii) To pay a reasonable amount of compensation to Reena for any loss or injury/sickness suffered by the due to the consumption of adulterated ghee.
(iv) To discontinue the unfair/ restrictive trade practice and not to repeat it in the future.
(v) To pay an adequate cost to Reena.
(vi) )To withdraw the hazardous goods from sale.
(vii)To cease manufacture of hazardous goods and to stop offering hazardous services.
