Mohan and Sohan are friends working in Surya Ltd. as Production and Sales Manager respectively. In an interdepartmental meeting Sohan informed Mohan about a change in the marketing policy of the company.

(a) Identify the type of communication used in the above example.

(b) Name and explain any two networks of the type of communication identified in part(a).

(a) The communication used in the example is formal.

(b) Following are the two networks of the formal communication:

(i) Chain Communication: Chain communication refers to the communication between a superior and a subordinate All the people in an organisation from top to bottom are linked with the help of a scalar chain as is shown in diagram (1). A is placed at the highest rank, B is a subordinate of A, C is the subordinate of B, D is the subordinate of C and E is the subordinate of D.

(ii) Wheel Communication: In this form of communication all the subordinates of a superior talk to one another through his medium. The superior works as a hub of a wheel. In the second diagram, A is the superior and B, C, D and E are the subordinates. All the four subordinates communicate through the medium of A.