Explain the process of communication.

The process of communication may occur in three forms:

• Accidental—communication without intention.

• Expressive—resulting from emotional state of the person to express his/her feelings or ideas.

• Rhetorical —resulting from the specific goal.

The process of human communication occurs at following levels:

(a) Intrapersonal—communicating with oneself e.g., thought processes or decisionmaking.

(b) Interpersonal—occurs between two or more persons.

(c) Public—characterized by a speaker sending a message to an audience. It may be direct or indirect, e.g., messages through radio or TV.

The process of communication involves two or more than two people, i.e.,

(a) Sender

(b) Receiver.

• The sender encodes the message.

• Encoding refers to taking ideas, giving meaning to it and putting them in message form.

• Receiver does decoding.

• Decoding refers to translating the message into understandable forms using his primary signal system.

Between encoding and decoding, various factors like non-verbal cues, aspects of paralanguage, communication channel, actual words used, artifacts, amount of information and noise influence the communication.