Define communication. Which component of the communication process is most important? Justify your answer with relevant examples.

Communication is a conscious or unconscious, intentional or unintentional process in which feelings and ideas are expressed as verbal and/or non-verbal messages that are sent, received and comprehended. Component of the Communication:

The most important component of communication is speaking with the use of language.

• Language involves use of vocabulary which includes words by symbols.

• Communicator must know how to use words appropriately in organized and understandable form.

• It is necessary to be clear and precise.

• Communication takes place within a context and needs to consider the other's frame of reference.

• It is important for the speaker to adjust his vocabulary level and choice of words to fit the level of the listener.

• Slang expressions, words unique to a culture, euphemism can become obstacles in good communication.

• Listening may appear as a passive behaviour, as it involves silence. But this is far from true.

• Listening requires a person to be attentive, patient, non-judgmental and have the capacity to analyze and respond.

• It is an active process.

• Hearing and listening are not the same, hearing is biological mechanism. It involves reception of a message through sensory channels.