Consumer Protection and Education

Question

Elaborate eight possible mistakes a consumer makes which prevent him from filing a complaint in the consumer court.

Answer

Eight possible mistakes a consumer makes:

  1. Did not take the authentic bill.
  2. Did not get warranty card stamped.
  3. Did not buy a product with standard mark.
  4. Did not buy from an authorised dealer.
  5. Did not read instructions before reading the product.
  6. Did not send the registered AD to opposite party about the complaint.
  7. Did not file within two years.
  8. Did not submit an affidavit to support her complaint.
  9. Did not approach the right forum.
  10. Did not fill complete details like name address, etc.

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