Question
Explain active listening skill of communication.
Solution
Listening is an important skill of communication. Listening requires a person to be attentive and observant. S/he should be patient, non-judgemental and yet have the ability or capacity to analyse and respond. Listening involves reception, attention, assignment of meaning and listener's response to the message given out. Listening control distractions, avoid ego speak, visualise what is being said.
