Question
Labels on products and internet both are important consumer aids. List three advantages and two drawbacks each of using both.
Solution
Advantages of labels
- List of ingredients present which alerts consumer (for any ingredients he/she may be allergic to or/ is vegetarian).
- Rate and cost effectiveness can be checked.
- Standard marks indicate quality thus consumer can buy good quality products.
- A consumer can contact manufacturer for complaint.
- A consumer can Check expiry/best before the date to use.
Drawbacks of labels
- The label may be blurred, small font size. Hence consumer cannot check product ingredients properly.
- Do not give complete information.
- Imitate popular brands.
- A label is not in local language.
Internet Advantages
- A consumer can use it anytime from anywhere and purchase product easily.
- A consumer has the option to check a wide variety of products.
- Quick/ no time wasted.
- Cost-effective.
- Can compare rates, detailed features.
- Easy mode of payments.
- A consumer can maintain records.
- A consumer can complain to the manufacturer in writing.
Drawbacks
- Frauds – It may possible that hackers can access personal information of credit card, address and dupe consumer.
- Exaggerated picture may be shown on the internet.
- Cannot touch and feel the product before buying.