Quality

Question

What was Mr Gessler’s complaint against ‘big firms”?

Solution

Mr Gessler’s complaint against big firms was that they got customers only because of advertising, and not because of any quality work. Mr Gessler, who loved his job and who used to make good quality boots, had very little work because people preferred the big firms.

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Quality

What was Mr Gessler’s complaint against ‘big firms”?

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