Question
How is the KPO industry is distinct from Business Process Outsourcing (BPO)?
Solution
The KPO industry is distinct from Business Process Outsourcing (BPO) as it involves more high skilled workers.
(i) It is information driven knowledge outsourcing. KPO enables companies to create additional business opportunities.
(ii) Examples of KPOs include research and development (R and D) activities, e-learning, business research, intellectual property (IP) research, legal profession and the banking sector.
(i) It is information driven knowledge outsourcing. KPO enables companies to create additional business opportunities.
(ii) Examples of KPOs include research and development (R and D) activities, e-learning, business research, intellectual property (IP) research, legal profession and the banking sector.
