Sponsor Area

Controlling

Question
CBSEENBS12004889

After setting the performance standards the next step in the controlling process is the ‘measurement of actual performance’. Explain this step in the process of controlling?

Solution

The second step in the process of controlling is the measurement of actual performance. The measurements of actual performance is done on the basis of predetermined standards . The measurement of actual performance tells the manager whether the work has been done according to the plan or not.
Performance should be measured in an objective and reliable manner which includes personal observation, sample checking. Performance should be measured in same terms in which standards have been established, this will facilitate comparison.