Question
In a company, the employees is connected with one another, from the highest to the lowest in a straight hierarchy. Their order has followed: General Manager>Departmental
manager>Deputy departmental manager> Supervisor> Foremen> workers.The communication among all of them is taking place as follows. The General Manager held the meeting of all the employees of the company and said, We should delete the word ‘I’ from our vocabulary and in its place we should substitute the word ‘WE’. Some of the employees of the company were explaining the company’s policies to some others and were giving orders. Similarly, some employees were sending the reports of their work, while some others were busy in complaining.
- Which principle of management has been highlighted by the General Manager in his message to the employees?
- What sort of Formal Communication is taking place here? Explain with examples.
Solution
- Espirit De Corps.
- Vertical Communication is taking place here. It is of two types:
- Downward Communication: Policies and orders fall in this category.
- Upward Communication: Reports and complaints fall in this category.
