Sponsor Area

Controlling

Question
CBSEENBS12004576

‘i-phone India Ltd.’ is a manufacturer of advanced category of mobile phones. The company trained its engineers from Japan. It markets its mobile phones domestically as well as internationally. The company had a substantial market share and had a loyal customer following because of quality of its i-phone. From the last financial year the company had been unable to achieve its targets because of competition in the market.
The company is planning to revamp its controlling system.
(i) Identify the concepts of management involved in the above para.
(ii) State the steps of the revamped controlling process to be followed by the company to solve this problem.
(iii) Also, state any one value which the company wants to communicate to the society.

Solution

(i) The concepts involved here are staffing and controlling.
(ii) Steps required to revamp controlling process are:
(a) Finding the deviations and extend of deviations by comparing actual output with the standards.
(b) Taking corrective measure.
(iii) The company wants to communicate to the society the value of providing good quality products.